Last Updated: [19/12/2024]

At Da Hell, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") and any related services. By accessing or using the App, you agree to the collection and use of information by this policy. If you do not agree with the terms of this Privacy Policy, please do not use our App.

1. Information We Collect

1.1 Personal Information

While using our App, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Name
• Email address
• Phone number
• Shipping address
• Payment information (credit card details, billing address)

1.2 Non-Personal Information

We may also collect non-personal information about you whenever you interact with our App. This may include:

• Device information (e.g., device type, operating system, unique device identifiers)
• Log data (e.g., IP address, browser type, pages visited, time and date of visits)
• Usage data (e.g., how you use the App, features accessed, time spent on the App)

2. How We Use Your Information

Da Hell uses the information we collect for various purposes, including:

• To provide and maintain our App and services
• To process your transactions and manage your orders
• To communicate with you, including sending you updates, promotional materials, and other information
• To personalize your experience and improve our App
• To analyze usage patterns and trends to enhance our services
• To detect, prevent, and address technical issues or fraudulent activities
• To comply with legal obligations and enforce our terms and conditions

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following circumstances:

3.1 Service Providers

We may employ third-party companies and individuals to facilitate our App ("Service Providers"), provide the App on our behalf, perform App-related services, or assist us in analyzing how our App is used. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Legal Requirements

Da Hell may disclose your personal information in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of Da Hell
• Prevent or investigate possible wrongdoing in connection with the App
• Protect the personal safety of users of the App or the public
• Protect against legal liability

4. Data Security

The security of your personal information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, update, or delete the information we have on you
• The right to request a copy of your personal information
• The right to object to or restrict our processing of your personal information
• The right to withdraw consent at any time when we rely on your consent to process your personal information

To exercise these rights, please contact us using the contact information provided below.

6. Third-Party Links

Our App may contain links to third-party websites or services that are not owned or controlled by Da Hell. We have no control over and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policy of every site you visit.

7. Children's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please raise a ticket at [Invoke Councel] in the mobile application.

By using the Da Hell App, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. Thank you for trusting Da Hell with your personal information!